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Greater Harris County 9-1-1 Emergency Network
HELP 9-1-1 HELP YOU!

April is 9-1-1 Education Month
Important 9-1-1 Tips:

  1. 9-1-1 is ONLY for police, fire or medical emergencies.
    Tips on when to call 9-1-1 and when not to call 9-1-1
  2. Be sure to answer all questions and follow instructions
    Be ready to provide emergency information and location of emergency.
  3. Stay on the line—DO NOT hang up if you accidentally dial 9-1-1
    Hang up calls cause a delay in service to real emergencies.
  4. CALL IF YOU CAN, TEXT IF YOU CAN'T
    Voice calls are the fastest and best way to contact 9-1-1
    Text to 9-1-1 Tips
  5. 9-1-1 is the best way to reach emergency services—NOT an app!

SB 788 - Signing of Kari's Law
Owners of Multiline Phone Systems
Required to Configure Phones to
Provide Direct Access to 9-1-1
Businesses with a multiline phone system Texas will soon be required to provide direct access to 9-1-1 service without having to dial an additional digit or code first.
GHC 9-1-1 is proud to have played an active role in working with Texas Legislature to see this law become a reality.
"We teach our children to dial three simple numbers in an emergency and that is all that they should have to remember," said Russell Rau, Chairman of GHC 9-1-1 Board of Managers.
read more . . .
Text to 9-1-1 Sevice
Text–to–9-1-1 Services in
Harris and Fort Bend Counties

Voice Calls to 9-1-1 Are Still the Best and Fastest Way To Contact 9-1-1

AT&T, Sprint , T-Mobile and Verizon Wireless customers can text to 9-1-1 in an emergency.
Voice Calls are still PREFERRED—
Text–to–9-1-1 is ONLY recommended for when you can't speak.
The same texting issues that occur today may occur with text-to-9-1-1.
View Text to 9-1-1 FAQ's
Coverage Area
Careers as a 9-1-1 Call taker
If you ask 9-1-1 Telecommunicators what they like about their job, they will tell you:
  Exciting work environment
  The opportunity and ability to help people in need
  Interaction with other dispatchers, police officers and fire personnel
  Variety - there's always something new
Being a hero to someone every day
Making a difference in the community
 read more . . .   
GHC News Releases
Greater Harris County 9-1-1 Offers Reminder During and Following the Storm:
News Release Tropical Storm 9-1-1 Reminder
News Release - Business Required to configure phones to provide direct acce
RECOGNITION OF EIGHT-YEAR OLD 9-1-1 KID HERO ANNOUNCEMENT OF NATIONAL 9-1-1
911 Kid Hero Alert Friendswood


View All News Releases . . .

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  Industry Association Links
    NENA – National Emergency Number Association
    Texas NENA
    APCO International – International Association of Public Safety Communications Officers
    Texas APCO
  Governmental Agency Links
    Commission on State Emergency Communications
    Poison Control
    E9-1-1 Institute
  Harris County Office of
Homeland Security & Emergency Management
   
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