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Greater Harris County 9-1-1 Emergency Network
HELP 9-1-1 HELP YOU!
  1. 9-1-1 is ONLY for police, fire or medical emergencies.
    Tips on when to call 9-1-1 and when not to call 9-1-1
  2. Be sure to answer all questions and follow instructions
    Be ready to provide emergency information and location of emergency.
  3. Stay on the line—DO NOT hang up if you accidentally dial 9-1-1
    Tips to Avoid Accidental "Pocket" Dials to 9-1-1
  4. CALL IF YOU CAN, TEXT IF YOU CAN'T
    Voice calls are the fastest and best way to contact 9-1-1
    Text to 9-1-1 Tips
  5. 9-1-1 is the best way to reach emergency services—NOT an app!
    Important Tips about Apps

SB 788 - Kari's Law – Direct Access
Kari's Law Requires
Direct Access to 9-1-1
Effective September 1, 2016
All businesses with multiline phones MUST provide direct access to 9-1-1 without dialing 9 first.
Contact your MLTS provider to learn if your phone system is compliant. Most new phone systems just need to be reprogrammed (NOT replaced); costs, if any, should be minimal.
If the existing MLTS cannot be reprogrammed or replaced to meet the direct access requirement, a one-year waiver shall be granted upon timely submission of an affidavit.
For more information visit texas911.org/KarisLaw.
Why is it important for me to comply with Kari's Law and Rule 251.16? Lives and property may depend upon your compliance.
read more . . .
Text to 9-1-1 Sevice
Text–to–9-1-1 Services in
Harris and Fort Bend Counties

Voice Calls to 9-1-1 Are Still the Best and
Fastest Way To Contact 9-1-1

AT&T, Sprint , T-Mobile and Verizon Wireless customers can text to 9-1-1 in an emergency.
Voice Calls are still PREFERRED—
Text–to–9-1-1 is ONLY recommended for when you can't speak.
The same texting issues that occur today may occur with text-to-9-1-1.
View Text to 9-1-1 FAQ's
Coverage Area
Careers as a 9-1-1 Call taker
If you ask 9-1-1 Telecommunicators what they like about their job, they will tell you:
  Exciting work environment
  The opportunity and ability to help people in need
  Interaction with other dispatchers, police officers and fire personnel
  Variety - there's always something new
Being a hero to someone every day
Making a difference in the community
 read more . . .   
GHC News Releases
Kari's Law Requires Direct Access to 9-1-1 Effective September 1, 2016
Kari’s Law Requires Direct Access to 9-1-1
FREE Emergency Profile Service for Residents Give Information Now, Before Y
Greater Harris County 9-1-1 Offers Reminder During and Following the Storm:
News Release Tropical Storm 9-1-1 Reminder


View All News Releases . . .

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  Industry Association Links
    NENA – National Emergency Number Association
    Texas NENA
    APCO International – International Association of Public Safety Communications Officers
    Texas APCO
  Governmental Agency Links
    Commission on State Emergency Communications
    Poison Control
    E9-1-1 Institute
  Harris County Office of
Homeland Security & Emergency Management
   
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