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Greater Harris County 9-1-1 Emergency Network
When should you call 9-1-1?
9-1-1 should ONLY used for an EMERGENCY! An emergency is any situation that requires immediate assistance from the police/sheriff, the fire department or an ambulance.
Calls to 9-1-1 for non emergencies tie up valuable resources and delay service to people who need help right away.

Call 9-1-1 for:                      
  Medical emergencies
  Heart attack or stroke
  House fire
  Domestic violence
  Burglary or theft in progress
  Car accident with life threatening injuries
Some common reasons that people call 9-1-1 that should be handled by other agencies include:
  General information – 4-1-1
  Electricity problems – utility services/power company
  Animal services – Animal Control
  When your water pipes burst
  To get a ride for a doctor's appointment
When should you call 9-1-1  View TV PSA's
SB 788 - Signing of Kari's Law
Owners of Multiline Phone Systems
Required to Configure Phones to
Provide Direct Access to 9-1-1
Businesses with a multiline phone system Texas will soon be required to provide direct access to 9-1-1 service without having to dial an additional digit or code first.
GHC 9-1-1 is proud to have played an active role in working with Texas Legislature to see this law become a reality.
"We teach our children to dial three simple numbers in an emergency and that is all that they should have to remember," said Russell Rau, Chairman of GHC 9-1-1 Board of Managers.
read more . . .
Text to 9-1-1 Sevice
Text–to–9-1-1 Services in
Harris and Fort Bend Counties

Voice Calls to 9-1-1 Are Still the Best and Fastest Way To Contact 9-1-1

AT&T, Sprint , T-Mobile and Verizon Wireless customers can text to 9-1-1 in an emergency.
Voice Calls are still PREFERRED—
Text–to–9-1-1 is ONLY recommended for when you can’t speak.
The same texting issues that occur today may occur with text-to-9-1-1.
View Text to 9-1-1 FAQ's
Coverage Area
Careers as a 9-1-1 Call taker
If you ask 9-1-1 Telecommunicators what they like about their job, they will tell you:
  Exciting work environment
  The opportunity and ability to help people in need
  Interaction with other dispatchers, police officers and fire personnel
  Variety - there's always something new
Being a hero to someone every day
Making a difference in the community
 read more . . .   
GHC News Releases
News Release Tropical Storm 9-1-1 Reminder
News Release - Business Required to configure phones to provide direct acce
RECOGNITION OF EIGHT-YEAR OLD 9-1-1 KID HERO ANNOUNCEMENT OF NATIONAL 9-1-1
911 Kid Hero Alert Friendswood
Media Alert Kid Hero 2015 - Friendswood


View All News Releases . . .

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  Industry Association Links
    NENA – National Emergency Number Association
    Texas NENA
    APCO International – International Association of Public Safety Communications Officers
    Texas APCO
  Governmental Agency Links
    Commission on State Emergency Communications
    Poison Control
    E9-1-1 Institute
  Harris County Office of
Homeland Security & Emergency Management
   
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