Give information NOW about your family & home to better inform 9-1-1 call takers so they can notify police, fire and medical responders about you and your home faster.
How does the system work?
It’s easy! Residents sign up at www.911.org to create their own emergency profile that lists information about their home and their loved ones.
If a resident has to call 9-1-1, their emergency profile is automatically sent to the 9-1-1 call center that serves the area from which the call was made.
Your emergency profile is only available to the 9-1-1 agencies within the jurisdictions who we serve. www.911.org
Will my 9-1-1 information be available if I call from my cell phone?
- Yes, your emergency profile should include your cell phone number, and it can be registered to your home address.
Why does the information need to be current?
- It is the responsibility of the person who is registering to make sure your emergency profile is up-to-date (changes in phone numbers, medical conditions, residents, etc) so that the information is current when a 9-1-1 call is made.
How can I trust that the information I give will not be shared?
- GHC 9-1-1 will not share personal information except to allow agencies (9-1-1 call centers) to receive valuable information about you or your residence. Your information will be sent over a secure, encrypted connection for your protection.
Can I register more than one address?
- Yes, you can have up to two addresses per profile. For example, you can list your home and work address if they are both in the GHC 9-1-1 territory.
How many people and phone numbers can be added to my profile?
- You can add up to ten occupants with two phone numbers per person.
How can I edit or delete my account?
What type of information should I provide about my home?
- List all information that might be valuable to a 9-1-1 call taker for police, fire or EMS responders.
- List information about how to access to your home.
- Are there burglar bars over the windows?
- Is there a gate or access code?
- Register information about the vehicles at your home. (color, make model of cars)
- List Include pets that are inside or outside of the home.
What type of information should I provide about the residents?
- Names and ages.
- Primary language spoken.
- Any and all information about the individual needs of each resident in the household.
- Do they require assistance in the form of a wheelchair, cane or walker?
- Do they have a life-sustaining medical device that requires power?
- Do they have any medical conditions or specific medications?
- Do they have Alzheimer’s, Dementia?
- Are they on portable oxygen?
- Are they deaf, hard-hearing, blind or speech impaired?
- Do they require a sign language interpreter?
- Do they have a service animal?
Who will have access to the information on my 9-1-1 profile?
- The information you register will be available to 9-1-1 call centers during the time of a 9-1-1 call. Do not share your login and password information with others.
Why must I give my email address?
- It is used at sign up to send a confirmation that you are registered it is necessary for the system to remind you periodically to verify that your information is correct.
- If you do not have an email address, contact your Internet provider to get one, or sign up for a free email address with a service such as Yahoo or Google.
On the My Profile page, under the Add Occupant section, what does the box mean that says Emergency Contact?
- Check this box if you want the 9-1-1 call taker to know who the emergency contact is for the account.
How do I know my registration was successful?
- You will receive an email confirming your registration.
- Check the “Spam” folder in your email account. If you find the message, simply right-click to set preferences for the “Sender” and click on “Not Spam.”
What if I forget my password?
- Click on the Forgot Password, and you will receive a token to your email to log back in and change it.